Review of bgo Casino

bgo Casino (which I believe is pronounced like bee-go) started life exclusively as a bingo site but has come a long way in a few short years. In addition to the bingo, it now offers casino games and slot machines from a variety of top tier developers, several live dealer games, along with a mobile casino. I took it for a spin to see whether the casino lives up to the glitzy website.
Game selection and jackpots

The casino part of bgo is actually divided into several sections on the website, and you will find various games under the “Casino”, “Vegas”, and “Macau” tabs. All the games can be played directly in your browser, with no software download or installation required. The major suppliers to the casino are Net Entertainment, IGT, NextGen, and there are also a small number of Microgaming Quickfire games. The casino has branched out into development of its own titles recently, and currently has four of its own in-house slots to play, inclduing Jungle Trouble and Jurassic Island. I was pleasantly surprised by the quality of these games, and if I had to compare I would say that they are close to the likes of Net Entertainment in terms of style and production values, which is quite a compliment. I highly recommend that you check their games out if you get the chance because you won’t be able to play them anywhere else for the time being.

Some of the top slot machines that you can expect to find at bgo include IGT favourites like Cleopatra, Noah’s Ark, Cats, Crown of Egypt, Star Trek and Siberian Storm, along with Net Entertainment beauties like Jack and the Beanstalk, Jack Hammer, Robin Hood, Starburst, South Park and Gonzo’s Quest. The selection of Microgaming titles is probably smaller than you would usually expect to find, but nevertheless you can still play the likes of Avalon I and II, Battlestar Galactica, Break Da Bank Again, Thunderstruck II and Immortal Romance. In all we counted 225 slot machines, so there is plenty here to keep you entertained, and because the casino has been selective in picking their games, the overall quality is high. You can even play a smaller selection of the games on your mobile phone or tablet device.

Those of you that love to play for the progressive jackpots are probably going to be disappointed with bgo though. Despite expecting to see some of the popular and huge jackpots from Net Entertainment or Microgaming, the only one available on the site is IGT’s MegaJackpots which can be won by playing the MegaJackpots Cleopatra, Cluedo, or Monopoly slot machines.

Table game players are well catered for at bgo Casino, with several variants of Blackjack and Roulette on offer, along with Baccarat, Caribbean Stud, Casino Hold’em, Wan Doy Pairs Poker, TXS Hold’em, and Oasis Poker all available for play. Most of these games are the high quality Net Entertainment Pro Series games, and they offer high limit tables for those of you with bulging bankrolls. The “Macau” section of the site offers live dealer Baccarat, Blackjack, and Roulette, with the games supplied by Microgaming’s studios. There are also more than 10 distinct versions of Video Poker available for play, with most available in both single and multi-hand variants. bgo even has a virtual sports section where you can bet on the outcome of computer generated tennis matches and cycling races, and you can sit and watch the matches played out in real time complete with very realistic looking TV coverage and commentary. I honestly thought it was real the first time I saw it, but once I figured out that the games were computer generated I have to admit that I found the whole concept to be a little ridiculous. Each to their own, I guess!
Banking and support options

A beautiful site with a great collection of games is nothing without the matching support and banking infrastructure and it is in these departments that I feel that bgo is lacking a little. Your only options for deposits and withdrawals are Visa and Mastercard credit or debit cards, UKash and Paypal. Common e-wallets such as Neteller and Skrill are not accepted at all which was surprising to say the least for a site of this quality. Our first test withdrawal from the casino was held pending for 3 days before being processed. However in more recent times, bgo has sped up their withdrawal process and now guarantees that withdrawals will be handled within 12 hours of submission.

Support is provided by live text chat, email or web form, but there are no phone contact details available. The live chat button on the website is available between the hours of 8am and midnight, London time. Unfortunately this was not the time I was playing at the casino so my correspondence with the support people was all conducted over email. Both times I spoke to them I received a response but it took between one and two days each time.
Security and licensing information

In terms of security, bgo Casino rates highly. It is regulated and licensed by the Alderney Gambling Control Commission, which runs a first class licensing jurisdiction. All transactions and gameplay with the casino are conducted over a secured and encrypted connection. I was pleased to see that ID documents for account verification can be uploaded via a secure web form, which is preferable to sending personal information around using an insecure email connection. The casino also publishes the theoretical RTP figures for each and every game on the site in one location, which means that you can easily check the payout rates for your favourite games at any time.

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